Attention Recruitment Companies - You will be blacklisted if you contact any email address besides jobs@amplex.net
Amplex is looking for new team members to bring Internet services to communities throughout Northwest Ohio.
We offer a complete benefits package that includes:
- Health, Vision, & Dental insurance
- Paid Holidays
- Paid Time Off
- Clothing and boot allowance for outside workers
- $250 sign on bonus
- Free service if in our coverage area
- 401K with Employer Matching
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Current Job Postings: Updated September 23rd, 2026
Job Title: Infrastructure Technician
Department: NOC
Reports To: CTO
GENERAL PURPOSE OF JOB
Provide installation and service of all services provided by Amplex Electric
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor network systems, circuits, and infrastructure in real time from the Network Operations Center.
- Respond to alerts and service-impacting events; perform triage, troubleshooting, and escalation in accordance with internal escalation procedures.
- Perform configuration changes on production network devices under established change management practices.
- Collaborate with Engineering, Construction, Field Technicians, and Customer Service teams during incidents.
- Run diagnostic testing on routers, switches, BNGs, wireless backhaul, and fiber systems.
- Maintain accurate documentation of incidents, repairs, network diagrams, and cabling layouts.
- Assist with routine maintenance windows, upgrades, and network improvements.
- Participate in incident response as directed by the Incident Commander during outages.
- Stay current on emerging technologies, security best practices, and ISP operational standards.
- Provide support for equipment staging and validation when necessary.
EDUCATION AND/OR EXPERIENCE
3 years’ experience in a NOC, ISP, or similar network operations environment. Ability to work onsite in a structured shift environment. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Solid understanding of TCP/IP, VLANs, and IP addressing. Experience troubleshooting routing and switching in production environments. Strong knowledge of L2/L3 networking principles.Willingness to participate in on-call rotation and emergency response outside of regular hours.
PREFERRED/ DESIRED CERTIFICATIONS
CCNA / CCNP, CompTIA Network+, Juniper JNCIA / JNCIS, Relevant Microsoft or Fortinet certifications
PREFERRED/ DESIRED TECHNICAL EXPERIENCE
Experience in Service Provider networks (ISP environment). Routing protocols: BGP, IS-IS, OSPF, MPLS, EVPN. Technologies: VLAN, TCP/IP, STP, IPv4 subnetting. Understanding of CGNAT, RADIUS, DHCP, DNS, SNMP. Basic RF concepts and PTMP/PTP wireless systems. Scripting or automation knowledge (Python, Ansible, PowerShell). Experience with Microsoft 365 tools. Equipment familiarity: Juniper, IP Infusion OcNOS, FortiGate firewalls, NetElastic BNG, Calix, Adtran, Nokia (GPON / XGS-PON), Cambium fixed wireless, Ubiquiti, Mikro Tik
SOFT SKILLS/WORK STYLE
Ability to manage multiple tickets and prioritize under pressure. Strong documentation habits
Team-oriented mindset with cross-department collaboration. Ability to work independently while following escalation protocols. Composure during outages and high-impact service events
WORK ENVIRONMENT
The work environment is indoors within a personal office cubicle.
SCHEDULE
This position is Monday-Friday, 8:00AM-4:00PM with an on-call rotation
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Job Title: Tower Technician/ Tower Climber
Department: OSP Manager / Tower Foreman
GENERAL PURPOSE OF JOB
The installation and service of all tower equipment, related to the infrastructure of Amplex Internet.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Install, Maintain, and Upgrade Access Points(Aps), Back Hauls(BHs), Cabling, Cabinets, mounting hardware at heights
- Climb and mount equipment to towers, water towers, grain elevators as needed
- Assist tower foreman with all aspects of tower upgrades, installs, and maintenance
- Serve as part of the on-call rotation for tower emergency or maintenance during off hours.
- Ability to problem solve issues or alerts with tower equipment
- Properly maintain company vehicles, tools, and equipment.
- Follow all company safety procedures and wear personal protective equipment as required
EDUCATION AND/OR EXPERIENCE
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE
Ability to read and interpret documents such as safety rules, operation and maintenance instruction, and procedure manual. Ability to write routine reports and correspondence. Ability to speak effectively in person with customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, percentages. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions finished in written, oral, diagram or schedule form.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
Ability to lift, carry and climb a 75 lb. 32’ ladder, and climb a 400’ tower. Ability to crawl, stoop, kneel, and drive a truck.
SCHEDULE
This is a Monday - Friday, 8am-4pm schedule with a possible on-call rotation.
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Job Title: Field Service Technician
Department: Installation
Reports To: OSP Manager / FST Team manager
GENERAL PURPOSE OF JOB
Provide installation and service of all services provided by Amplex Electric
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Install and service internet, VOIP, and any services provided by Amplex Electric
- Mount equipment to customers home. Run outdoor and indoor cable though walls, crawl spaces, attics and basements properly and neatly.
- Assist customers in configuring computer and/or router for internet service.
- Properly maintain company vehicles, tools, and equipment.
- Collect and submit accurate documents and money collected.
- Present a positive professional image to customers at all times.
- Provide technical knowledge, expertise, and training to other installers as required.
- Follow all company safety procedures and wear personal protective equipment as required.
EDUCATION AND/OR EXPERIENCE
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE
Ability to read and interpret documents such as safety rules, operation and maintenance instruction, and procedure manual. Ability to write routine reports and correspondence. Ability to speak effectively in person with customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, percentages. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions finished in written, oral, diagram or schedule form.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
Ability to lift, carry and climb a 75 lb. 32’ ladder, and climb a 50’ tower. Ability to crawl, stoop, kneel, and drive a truck.
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Interested? Send cover letter and resume to:
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Amplex Internet provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements Amplex Internet complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Amplex Internet expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amplex Internet’s employees to perform their job duties may result in discipline up to and including discharge.