Having a working phone line is vital to running a successful business. However, no matter how much technology advances, conventional analog phone lines can’t always be trusted. With spotty reception, unreliable call qualities, and infuriating service areas, traditional phone lines have no place in a modern office. Thankfully, modern technology has provided a stellar alternative for businesses that no longer wish to rely on outdated phone methods: voice over Internet protocol or VoIP. VoIP allows you to make calls using the Internet rather than phone service. Though this technology is new, it has more perks than traditional methods of phone service.

Call Quality

Business Internet advances have allowed for crystal-clear audio quality on all VoIP calls, and it is impossible for the person you’re calling to determine that you’re not using traditional phone methods. In many cases, there is a higher call quality on VoIP, with fewer dropped calls, signal interruptions, or service malfunctions.

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Cost Savings

●     VoIP cuts down on phone costs by using one system for both phone and Internet. This system bypasses the need for both office landlines and company-provided mobile phones, saving your company thousands.

●     Because VoIP relies on the Internet, there is no separation between international and domestic calls, and thus no extra charges.

●     It’s easy to use videoconferencing or telecommuting instead of holding meetings in the office, cutting down on travel hours and costs.

Portability

Aside from telecommuting and videoconferencing perks, VoIP allows you to do business from anywhere with a WiFi signal. Gone are the days where you need to be in the office to receive a phone call. You can even access VoIP on airplane flights that support WiFi connections, meaning long business trip travel time can be put to good use.

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Call Recording

With VoIP, it’s easy to record calls for playback later. This allows for important client meetings to be kept and played back later, ensuring that you never miss or forget anything. Call recording can also be helpful in terms of data collection; with this service, you can record calls and analyze customer needs and questions from the raw data, rather than summaries from your customer service representative.

Security

Traditional phone lines are vulnerable to wiretapping, whereas VoIP service is completely encrypted. No matter your business line, this service keeps all internal data and information as safe as possible.

Don’t spend another moment using an outdated phone service that doesn’t work for your modern office. Contact Amplex and make the switch to VoIP today!