Legal Process Policy

Fees for Subpoena Compliance. Amplex Internet charges the following rates for compliance with civil subpoenas and other legal process. For subpoenas and other legal process that require substantial effort by Amplex Internet, Amplex Internet reserves the right to charge a rate of $75 per hour (plus overtime costs if necessary) and to collect an estimated fee in advance. Except as set forth in the preceding sentence, Amplex Internet's subpoena compliance fees and charges are as follows:

• $150.00 per IP record requested (unless overtime charges apply)

• $22.00 per Federal Express or actual shipping charges if higher

• $0.25 cents per copy

With regard to civil matters, state court subpoenas must issue from a court within Ohio or must be issued pursuant to the proper Ohio court commission. Federal civil subpoenas seeking the production of documents must issue from the court in the district where the production is to be made. Please send the subpoena to support@amplex.net.

In addition, Amplex Internet requires a $150 processing fee per User ID. Checks can be made payable to Amplex Internet and can be sent to the attention of Amplex Policy & Support at 22690 Pemberville Rd, Luckey, OH 43443, bearing the name and number of the case for which the fees are paid.

Please note that our users’ data is protected by the Electronic Communications Privacy Act (“ECPA”). See 18 USC section 2701 et. seq. ECPA is a federal statute that prohibits Amplex Internet from producing any “content” without notarized user consent or a Search Warrant.